Effective Date: 05 August 2025
Last Updated: 05 August 2025
DIY Toolshare Ltd. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our website and platform (the “Platform”). This Policy applies to individuals in the United Kingdom using our Platform to list tools for rent or search for tools to rent.
1. Who We Are
DIY Toolshare Ltd.
Registered in England and Wales. Company Number: 16526986
Email: sks@diy-toolshare.co.uk
We are the Data Controller for the personal data we process in connection with our Platform.
2. Data We Collect
A. Information you provide directly:
- Name
- Email address
- Password (if creating a direct login)
- Profile photo (optional)
- Location (town/city, postcode)
- Tool listings, descriptions, and images
- Rental preferences and availability
B. Information from third-party login providers (via Auth0):
- If you log in with Google or Facebook, we may receive your name, email address, and profile picture (if available).
C. Usage data:
- IP address
- Browser type and version
- Device type
- Pages visited and actions taken on our Platform
- Date/time of access
3. How We Use Your Data
We use your data to:
- Create and manage your account
- Enable you to list tools for rent or find tools to rent
- Facilitate communication between tool owners and renters
- Process bookings and payments
- Provide customer support
- Maintain security and prevent fraud
- Improve our services and Platform functionality
- Comply with legal obligations
4. Legal Basis for Processing (UK GDPR)
- Performance of a contract
- Consent
- Legitimate interests
- Legal obligations
5. Sharing Your Data
We may share your data with:
- Other users (limited to profile name, profile photo, and listing details)
- Service providers (e.g., Auth0, payment processors, hosting providers)
- Legal authorities if required by law
- Business partners where you have given consent
We will never sell your personal data.
6. Data Retention
We retain your personal data:
- While your account is active
- For up to 6 years after account closure for legal, tax, and fraud prevention purposes
We delete or anonymise your data once no longer needed.
7. International Transfers
Some service providers may process data outside the UK. We ensure appropriate safeguards are in place such as UK adequacy regulations or Standard Contractual Clauses.
8. Your Rights (UK GDPR)
- Access your personal data
- Request correction
- Request deletion
- Object to or restrict processing
- Request data portability
- Withdraw consent
- Lodge a complaint with the ICO (www.ico.org.uk)
9. Security
We use industry-standard measures to protect your personal data, including encryption, secure storage, and access controls.
10. Cookies
We use cookies to:
- Keep you signed in
- Remember preferences
- Analyse site usage
You can manage cookies via your browser settings. See our Cookie Policy for details.
11. Children’s Privacy
Our Platform is intended for individuals aged 18 and over.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or Platform notice.
13. User Data Deletion
If you have used Google Login or Facebook Login on DIY Toolshare and wish to delete your account data, please email us at support@diy-toolshare.co.uk from the same email address linked to your login account.
We will process your request within 7 days and delete all data associated with your account from our systems.
14. Contact Us
If you have questions or concerns, contact us at: support@diy-toolshare.co.uk
Copyright © 2025 DIY Toolshare Ltd - All Rights Reserved.